Bug Report Missing Megaphones ???

Discussion in 'Bug Reports & Suggestions' started by KarmaIsback, Nov 5, 2019.

  1. KarmaIsback

    KarmaIsback New Member

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    so i loged in today and wanted to shout in world chat for people to come care eggs in Arteicia, but i found myself without any megaphones, ( i had almost 500 last night ).
     
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  3. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    To figure out the issue with the Starter Pack, part of what we did was to look at any change that could have effected it, which meant reverting the stack size of the Megaphones which would delete any stack over 100.

    You can purchase more from the Shell shop, just go to purchase options and you can choose 999 for 1 shell.
     
  4. Silkshoes

    Silkshoes Active Member

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    :) I had 2 pages of Mega's within market place bag vanish, left one little stack of 35.
    Since have bought 2 x 999 with shells, 1 x 99, 1 x 1 with shells & 1 x 1 with diamonds - bag now has 2 x stacks of 99 & one of 38. have lovely pink warning flashing on screen - Incorrect Placement - even after multi log outs & in's. :confused:
     
  5. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    Warning is because the stacks that you can't see are still there; a solution is being looked at.
     
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  6. Silkshoes

    Silkshoes Active Member

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    Thank you Seiichi :)
     
  7. Dryadia

    Dryadia Active Member

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    It sounds like the same glitch i had a week or two ago...when i had a 'black hole' in my marketplace bag, and items kept disappearing.
    Mine is fixed now, happily.
     
  8. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    This is not the same issue.
     
  9. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    We've confirmed that we just need to remove the stacks from inventory, but it needs to be down while the server is offline so it will be done on Monday during maintenance.

    I'll also be checking to see if we can up the Megaphone count again to 999, as the actual issue with starter packs not working was due to the server not detecting that whole file.
     
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  10. Silkshoes

    Silkshoes Active Member

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    Thank you Seiichi, Silks warning did go but as soon as she picked up log in reward it started again. Along with all the alt acc's too. :oops:
     
  11. Dryadia

    Dryadia Active Member

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    My megaphones have disappeared too. so what's the temporary fix?
     
  12. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    There was no temporary fix; you will need to re-buy megaphones. We removed stacks over 99x as the game removes them from inventory, but still keeps them in inventory to prevent breaking stack limits.
     
  13. Dryadia

    Dryadia Active Member

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    so keep stacks at less than 99?
    and what about all the empty slots? are they really empty? or are they placeholders for the stacks that used to be there?
     
  14. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    They are actually empty as those stacks are deleted from the game.
     
  15. Kidora

    Kidora Member

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    I noticed megaphones gone also, except for a stack of 76 or so. The other thing that alarmed me, though, was that all my other market items are gone as well. I had a country house and many, many items. My husband, Shawlin's, is gone also.
     
  16. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    Re-sort your bag, clear out cache and dragoon folder and report back.

    It is unlikely that the removal of Megaphones would effect other items as the query that was run specifically targeted the Megaphone ID, and with anything over 99 megaphones.
     
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  17. Kidora

    Kidora Member

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    Sorted and everything appears to be there. Was such an easy fix. lol

    Thank you!!!
     
  18. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    Thought as much, just wanted to be sure.

    I still may look at raising the stack size of marketplace items to 999 or so, but will do a lot of testing first. The actual issue with this recent reversion was due to a lua file that wasn't being read by the server.
     
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