Problems with game ping

Discussion in 'Trashcan' started by edemilsondp, Jan 3, 2020.

  1. edemilsondp

    edemilsondp Member

    Messages:
    40
    Likes Received:
    16
    Joined:
    Nov 14, 2016
    I'm having a lot of problems with ping in the game, it is increasing almost all the time, but it's not a problem with my network because I do the test and everything is normal, I also noticed that other players are having the same problem, ping is So loud that the game even closes, does anyone know what may be happening?
     
    abeona and Rangerpro like this.
  2. Loading...


  3. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

    Messages:
    1,813
    Likes Received:
    1,472
    Joined:
    Oct 20, 2016
    We monitor the server for issues, and so far there haven't been any issues on that end. Try tracerouting the server as that will tell you if there is any issues between you and the server which may be increasing the ping that you have.
     
    Rangerpro and edemilsondp like this.
  4. Rangerpro

    Rangerpro New Member

    Messages:
    8
    Likes Received:
    7
    Joined:
    Mar 1, 2017
    i have same problem, ping is pretty unstable lately =/
     
    edemilsondp likes this.
  5. Nigrumaquilae

    Nigrumaquilae New Member

    Messages:
    9
    Likes Received:
    3
    Joined:
    Apr 13, 2017
    I had also ping problems yesterday, i got 2x disconnected.
     
    edemilsondp likes this.
  6. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

    Messages:
    1,813
    Likes Received:
    1,472
    Joined:
    Oct 20, 2016
    Again, try a traceroute when you have issues and see if there is any interference between your home connection and the route to the server; that is generally the cause and is not something we can control as that is usually in the hands of your ISP.
     
    edemilsondp likes this.
  7. edemilsondp

    edemilsondp Member

    Messages:
    40
    Likes Received:
    16
    Joined:
    Nov 14, 2016
    sad about this lag in the game =/
     
  8. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

    Messages:
    1,813
    Likes Received:
    1,472
    Joined:
    Oct 20, 2016
    The ping the client is showing you is not accurate, as I have mentioned several times. If you are having actual lag issues, please do a tracert (https://support.microsoft.com/en-us...rt-to-troubleshoot-tcp-ip-problems-in-windows) with this address: server.dragonsprophet.online.

    Here is an example of my results:

    Code:
     3     5 ms     2 ms     6 ms  172.102.100.118
      4     3 ms     3 ms     2 ms  ae8---0.scr01.lsan.ca.frontiernet.net [74.40.3.37]
      5     3 ms     2 ms     3 ms  ae0---0.cbr01.lsan.ca.frontiernet.net [74.40.3.198]
      6     *        *        *     Request timed out.
      7     3 ms     3 ms     3 ms  4.69.153.117
      8     5 ms     4 ms     5 ms  4.68.73.62
      9    30 ms    30 ms    30 ms  ae13.dallas2.dal.seabone.net [89.221.40.140]
     10    33 ms    34 ms    32 ms  profuse.dallas2.dal.seabone.net [89.221.40.181]
     11     *        *        *     Request timed out.
     12     *        *        *     Request timed out.
     13     *        *        *     Request timed out.
     14     *        *        *     Request timed out.
     15     *        *        *     Request timed out.
     16     *        *        *     Request timed out.
     17     *        *        *     Request timed out.
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28    34 ms    32 ms    33 ms  ns1.vpsti.com [198.37.123.207]
    
    The request timed out for example do not mean anything as it generally means the server is just not configured to send a response (So many 'request timed outs' on tracert).

    The actual ping or lag you are experiencing is generally an issue based on latency along the route to the server, and is not often related to the server itself. I monitor our servers constantly (my watch and phone receive alerts if there are any issues) and we have not had any problems.

    The issue with ping in the client itself is actually a known issue with the DP client, and has been around since NA/EU first launched; it comes and goes as well and it is something in the way the networking code is done. It doesn't lead to disconnects generally, but it can depending on certain factors which are out of anyones control.
     
    edemilsondp likes this.
  9. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

    Messages:
    1,813
    Likes Received:
    1,472
    Joined:
    Oct 20, 2016
    If you do notice a difference in what your client displays it is due to me enabling remote pings to the server, but it is still just a cosmetic change.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.