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Billing Issues

If you are having issues with making a purchase, redeeming a purchase, or if any errors or problems have occurred regarding a purchase.

Account Issues & Ban Appeals

If you are having issues with registering an account, have been flagged for a multiple accounts, lost access to your account or have been banned and wish to appeal the ban create a ticket here.

Networking & Connectivity

If you are having issues with connectivity or latency issues, please submit a ticket here and include a trace route or WinMTR.

To run a trace route, type cmd in your Windows search, and then type tracert dp.server.adeptgamer.com

To use WinMTR download and run with dp.server.adeptgamer.com as the host address.

Dragon's Prophet

If you are having issues in game for Dragon's Prophet, you can create a ticket here for staff to handle things.

It is rare that we involve ourselves in personal disputes, so while you can report situations please be aware that these are taken only on a case by case basis

Please report bug reports here instead of making a ticket: Bug Reports

Please post any suggestions here instead of making a ticket: Suggestions

Dragon Saga

If you are having issues in game for Dragon Saga, you can create a ticket here for staff to handle things.

It is rare that we involve ourselves in personal disputes, so while you can report situations please be aware that these are taken only on a case by case basis

Please report bug reports here instead of making a ticket: Bug Reports

Please post any suggestions here instead of making a ticket: Suggestions

Player Reports

If you need to report a player for harassment, botting, breaking rules or other things that should be brought to the attention of staff, fill out a ticket here.

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