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Billing Issues
If you are having issues with making a purchase, redeeming a purchase, or if any errors or problems have occurred regarding a purchase.
Account Issues & Ban Appeals
If you are having issues with registering an account, have been flagged for a multiple accounts, lost access to your account or have been banned and wish to appeal the ban create a ticket here.
Networking & Connectivity
If you are having issues with connectivity or latency issues, please submit a ticket here and include a trace route or WinMTR.
To run a trace route, type cmd in your Windows search, and then type tracert dp.server.adeptgamer.com
To use WinMTR download and run with dp.server.adeptgamer.com as the host address.
To run a trace route, type cmd in your Windows search, and then type tracert dp.server.adeptgamer.com
To use WinMTR download and run with dp.server.adeptgamer.com as the host address.
Dragon's Prophet
If you are having issues in game for Dragon's Prophet, you can create a ticket here for staff to handle things.
It is rare that we involve ourselves in personal disputes, so while you can report situations please be aware that these are taken only on a case by case basis
Please report bug reports here instead of making a ticket: Bug Reports
Please post any suggestions here instead of making a ticket: Suggestions
It is rare that we involve ourselves in personal disputes, so while you can report situations please be aware that these are taken only on a case by case basis
Please report bug reports here instead of making a ticket: Bug Reports
Please post any suggestions here instead of making a ticket: Suggestions
Dragon Saga
If you are having issues in game for Dragon Saga, you can create a ticket here for staff to handle things.
It is rare that we involve ourselves in personal disputes, so while you can report situations please be aware that these are taken only on a case by case basis
Please report bug reports here instead of making a ticket: Bug Reports
Please post any suggestions here instead of making a ticket: Suggestions
It is rare that we involve ourselves in personal disputes, so while you can report situations please be aware that these are taken only on a case by case basis
Please report bug reports here instead of making a ticket: Bug Reports
Please post any suggestions here instead of making a ticket: Suggestions
Player Reports
If you need to report a player for harassment, botting, breaking rules or other things that should be brought to the attention of staff, fill out a ticket here.