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Diamond purchasing disabled until Midnight

How should we handle Diamond purchases the day before a sale?

  • Continue preventing Diamond purchases 24-hours before a sale.

    Votes: 48 84.2%
  • Discontinue purchase reimbursement for purchases before a sale.

    Votes: 9 15.8%

  • Total voters
    57
  • Poll closed .
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Seiichi

Manager
Oct 20, 2016
2,014
2,434
I will be disabling Diamond purchasing until Midnight again so that people do not buy before the Diamond sale.

This is done because we have had a policy to reimburse any purchase made within 12-24 hours before a sale with the sale price, however with a larger number of players this isn't easy to maintain so I am currently handling it by doing a one-day stop to purchases before the sale goes live.

The current options are a) stop doing reimbursements and keep the shop open, or b) close Diamond purchases the day before a sale.

I also want some input on how we should handle this in the future, so please vote on this thread.
 

Breagha

Member
May 12, 2020
22
7
If you are reimbursing people who purchased to early anyway, and not just as OTC for the newcomers, like after DP/SH EU were closed, why not save yourself the extra work and just disable the purchase option for 24h? If there is a sale every 2 weeks, I would assume people plan their spending/purchases accordingly, anyway.
 

Khorne Kell

Member
May 30, 2020
1
0
I will be disabling Diamond purchasing until Midnight again so that people do not buy before the Diamond sale.

This is done because we have had a policy to reimburse any purchase made within 12-24 hours before a sale with the sale price, however with a larger number of players this isn't easy to maintain so I am currently handling it by doing a one-day stop to purchases before the sale goes live.

The current options are a) stop doing reimbursements and keep the shop open, or b) close Diamond purchases the day before a sale.

I also want some input on how we should handle this in the future, so please vote on this thread.

Definitly b! :)
 
  • Thread starter
  • Staff
  • #5

Seiichi

Manager
Oct 20, 2016
2,014
2,434
If you are reimbursing people who purchased to early anyway, and not just as OTC for the newcomers, like after DP/SH EU were closed, why not save yourself the extra work and just disable the purchase option for 24h? If there is a sale every 2 weeks, I would assume people plan their spending/purchases accordingly, anyway.
Most people don't keep track of when the next sale will be :mad:.
 

Tsubakura

Member
Apr 7, 2020
29
16
I say B. Most of them just don't read or want everything right away. So they can also learn to wait and read.
it's not that bad to wait for 24h :D
 
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