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Random ui closing

(i hope this is what you meant by making a bug report and not a ticket seiichi)

Since it still seems to happen at the same way i will just paste what i wrote here before, but one thing ive seen is this doesnt seem to be happening with quest NPCs


recently (around 2-3 weeks now) almost every npc i interact with that gives out some kind of a lair, shop etc kind of ui seems to close themselves after 3-5 mins of interaction
i dont touch any kind of button to actually close them but i was wondering if its actually intended for them to time out at some point? or is there a way to stop this?
some kind of connection issues that are going on with me causing it somehow?

Maybe too small to make an issue but...

recently almost every npc i interact with that gives out some kind of a lair, shop etc kind of ui seems to close themselves after 3-5 mins of interaction
i dont touch any kind of button to actually close them but i was wondering if its actually intended for them to time out at some point? or is there a way to stop this?
some kind of connection issues that are going on with me causing it somehow?

(thank you for giving time to read my thread)

I don't know how or where to start

I was doing the main questline just for the heck of it (and I tried to get that green dragon in Puretia's dungeon since I had it long ago), but I got annoyed by the time it was taking and moved on.

Thing is, I can't seem to advance in the main questline since there's elements missing.

Now I don't know what to do because I never got past level forty-four in the official release. I looked around the guides and can't seem to find anything.

Ping problem

Hello there
I really love this game, I'm almost in love
I played on TR and EU servers before, unfortunately they are all closed.
I have started this server now, so the adept server, but now I have some problems with this server, the first of them is the ping problem
This problem may be caused to live in Turkey, but I think that before the EU servers I've never encountered this problem
is there a solution to this problem?


( I don't speak English, I apologize if I wrote something wrong )

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Payment Option Guides

Because there are caveats to some of the new payment methods, and because there are delays and people are likely going to need to make purchases several days in advance for sales due to bank delays, I figured I would write this break down.

Paypal​


Paypal is our preferred payment method as the funds are immediately available, there are usually no delays (unless you pay with an e-check, or there is a temporary hold to verify your purchase) and the transaction fees are minimal.

Stripe​


We currently offer two versions of Stripe payments, Stripe and Stripe Checkout, with Checkout primarily being for European purchases.

Stripe​


The standard Stripe payment method only allows for Credit Card/Debit card by directly inputting your credit card details, or using Google Pay, Apple Pay or Microsoft Pay.

Apple Pay, Google Pay and Microsoft Pay all require that you use operating systems or browsers related to their companies, and to have a payment method saved to your account with them to make purchases. There is also only support for Credit Card or Debit Card, and no other pre-paid method such as Google Play or Apple Gift Card.

Stripe Checkout​


Stripe Checkout is a separate API offered by Stripe, that focuses more on European payment methods, primarily having to do with online banking. These payment methods are slower due to bank approval, so expect a 2-4 day delay.

Alipay​


Confirmation Time: Immediate
Available Countries: China

Bancontact​


Confirmation Time: Immediate
Available Countries: Belgium

EPS​


Confirmation Time: Immediate
Available Countries: Austria

giropay​


Confirmation Time: Immediate
Available Countries: Germany

iDEAL​


Confirmation Time: Immediate
Available Countries: Netherlands

Multibanco​


Confirmation Time: Immediate
Available Countries: Portugal

Przelewy24​


Confirmation Time: Immediate
Available Countries: Poland

SEPA Direct Debit​


Confirmation Time: ~2 business days, up to 14 business days
Available Countries: Europe

SOFORT​


Confirmation Time: ~2 business days, up to 14 business days
Available Countries: Austria, Belgium, Germany, Italy, Netherlands and Spain

WeChat​


Confirmation Time: Immediate
Available Countries: China

  • Question
Bug Report Solved Names of exclusive dragons

Hello GMs and hello all,

it is very annoying for players that don't use the English language that there are the following problems with the missing names of the exclusive dragons:

1. No names on gacha in diamond store, so you always have to shut down game, change language rstart launcher, buy, shut down restart.........m to get the porper dragon that you want to buy
2. No names in game. whereever you look at one of these drags you cant see a name, niether dragons lair, arena or the worst that just recently happened to me in ingame comments. As I had collected 275 points for Carmelian warden I went from Dunar to Tanarkin to get it. In the 280s run after the boss kill I saw that counter had resetted to 0. So it had spawned in run 279 without roaming. As I scrolled back the only indicator for the spawn was a line with text as follows: " appeared somewhere in the dungeon". As that was as well before all the boss loot was shown I just had overlooked that. The name of the dragon was not mentioned, just a blank at the beginning of the comment line. :mad:. So I will have to go for another 270 points now
3. No translation of the titles


Would be great as there translators and the translating tool if this could get fixed. Thanks a lot

  • Article
Announcement Connection Issues

If you are having issues with disconnecting and reconnecting to the server right now, please follow the instructions here and send it to me on Discord in PM or through the ticket system.

The issue seems to be related to routing, so not everyone is being affected and it is out of our direct control. I need the logs from the link above so that I can give them to our data center so they can look at any issues.

Salty day today?

Anyone else has been getting some fairly big chunk of disconnection issues during a 2-3 day period including today?

the last 2 days havent been too extreme but today i cant even seem to get into dunar temple as i just disconnect for god knows what reason, i have tried to do the entire ''router on and off, click the buttons here and there, powers shut and back open'' nothing seems to work and just wondering if there's something going on in the game?

if there isnt im convinced to buy a new router-

(thank you for giving time to read my post)

Question regarding diamonds

I played this game's closed beta back in the day and had amassed quite a lot of dragons. It wounded me when I learned of the transfer and the dragons were lost to me, but I learned of this private server a few days ago and saw an opportunity to be reunited with them.

Problem is, a lot of the features I need to get them all back (and be able to store them) are still behind diamonds, but I can't see how to get any besides credits. Are they distributed during GM events or something?

  • Article
Announcement Stripe & Stripe Checkout Added

The new Stripe Checkout implementation is done, however we will still use the old Stripe implementation for Credit/Debit Card, Apple Pay, Google Pay, Microsoft Pay and I believe also Samsung Pay.

Alipay
Bancontact
eps
Giropay
iDEAL
Przelewy24
SEPA Direct Debit
Sofort

I am going to be testing the Stripe Checkout implementation and will try to have it available tomorrow for the weekend sale.

  • Question
Bug Report Solved Item name and description are missing for some

Is it normal that some items have no name and no description, both in the diamond shop and afterwards in the marketplace backpack.
Particularly noticeable is the missing name and description on the offer page in the diamonds shop.
I suspect that there could also be dragons but it would be nice if you can read a description of what you get for the purchase.
I'll hang a screenshot with which item I noticed.
Screenshot (4).png
Screenshot (5).png

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