We will be running a daily login event for December, where users will be able to earn Credits (and other rewards) by logging in and accepting the award from each daily event(s).
A long side the daily logins we will also have events for keeping a login streak for 7, 14, 21, 28 and 31 days. I...
Due to excessive account sharing, and issues that have arisen because of that I have had to change it so that 2-Factor Authentication has gone from being a recommendation to being a requirement.
To learn what 2FA/2-Factor Auth is you can read it here: What Is Two-Factor Authentication (2FA)? -...
Due to severe weather (including several tornado warnings) there was a power failure in the data center, as well as several outages leading to and from the data center that prevented the server from going back online.
Because of this it was recommended to keep the server offline until power was...
And if not, do I just submit a helpdesk ticket to recover my password/ID?
(I just downloaded the client & extracted the files, and am at the login screen for the first time.)
We are provisioning the new web server, and are likely going to move to it within the next few days in preparation for moving the Dragon's Prophet server within the next week or so.
If you are having issues connecting to Dragon's Prophet you will need to check your client.ini and see what...
Because there are caveats to some of the new payment methods, and because there are delays and people are likely going to need to make purchases several days in advance for sales due to bank delays, I figured I would write this break down.
Paypal
Paypal is our preferred payment method as the...
The new Stripe Checkout implementation is done, however we will still use the old Stripe implementation for Credit/Debit Card, Apple Pay, Google Pay, Microsoft Pay and I believe also Samsung Pay.
Alipay
Bancontact
eps
Giropay
iDEAL
Przelewy24
SEPA Direct Debit
Sofort
I am going to be testing...
We've fixed some issues that players have been having, so I figured I would make a network announcement about them.
Purchases will remain visible in the inventory even after a sale has ended.
This was intended behavior of the system we use, and was changed from how it worked before we did the...
For a few weeks the trade system that is part of our shop has been broken due to a problem when updating. The developer got back to me yesterday and has fixed the problem, so it is now possible to trade Platinum again. I have also disabled the ability to trade Credits, as that was not suppose to...
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