Bug Report Game crashes when entering Dungeons or going to mastery Test.

[Arka]

Hello,
I just started the game 2 days ago, I started leveling a character and when I went to try to do the mastery test to unlock the other skills the game just competely crashed without an error message or anything. It happened every time I tried to teleport into the test area. The only way to circumvent that was to teleport back to Arteicia from the Character select menu. I managed to finish the mastery trial by doing it on my fathers pc were the game works with no flaws for some reason.

But now I'm having the same problem when I'm entering any dungeon. For example in Arynas Lair, the game immediately closes the moment I enter the loading screen. Any Ideas on what I can do about it?

 

[Seiichi]

The likely causes for crashing are going to be an out-of-date client (just run the launcher), game corruption (try re-downloading your client), or driver issues. The last one isn't one that we can easily troubleshoot as so far, the issues have been sporadic across different driver versions or different hardware.

 

[Arka]

The likely causes for crashing are going to be an out-of-date client (just run the launcher), game corruption (try re-downloading your client), or driver issues. The last one isn't one that we can easily troubleshoot as so far, the issues have been sporadic across different driver versions or different hardware.

already tried running the launcher, also tried redownloading the client multiple times. Also tried just copying the game folder over from my fathers pc were the game works, nothing worked. So I guess it's a driver error cuz the main difference is that I'm running a AMD GPU.

 

[Seiichi]

AMD had been problematic with recent drivers.

The most recent working driver I know of is from March-May of last year.

 

[Arka]

AMD had been problematic with recent drivers.

The most recent working driver I know of is from March-May of last year.

Alrighty thank you! then I guess the game jus ain't meant for me atm :d appreciate the reply though!

 

[Seiichi]

Alrighty thank you! then I guess the game jus ain't meant for me atm :d appreciate the reply though!

If you're crashing on loading screens, it is either going to be FPS related or going to be related to shadow generation.

Try limiting FPS to ~200-300 (you are unlikely to get that high with DP outside of loading screens). For shadow generation unless there are AMD settings to deal with that, there is not much that can be done there.